Welcome to Pro Action, the Community Action organization for Steuben and Yates Counties in New York.

Pro Action works to build a community of resilient individuals and families who can meet their basic needs, overcome adversity, and prosper.

We envision a strong community where all individuals and families prosper.

Our comprehensive family of services empowers participants to access a broad network of support while promoting efficiency in service delivery.

An important part of Pro Action’s work is to build knowledge and understanding of the causes and conditions of poverty. See our Resilience 101 page to learn more about how Pro Action is building deeper understanding about the experience of poverty.

The 2020 Census

View our content below, and visit: www.2020Census.gov to learn more

Let’s shape our future! Your participation in the 2020 Cenus helps determine funding for childcare, schools, hospitals, fire departments, and informs policy decisions that impact our community. Completing the Census is easy, and your information is confidential.

Watch this video to learn more about how SAFE, EASY and IMPORTANT the Census is:

If you’ve got 10 minutes, you’ve got time to fill out the Census – it’s EASY!

Learn more about HOW to take the 2020 Census in this video:

Everybody Counts!
When you fill out the 2020 Census, make sure to count EVERYONE who is in your house on Census Day. That means all children, extended family and friends who are sharing a home with you on April 1st. An accurate count means that our community receives funding, services, and business support they deserve and need. AND your responses are confidential!

Watch this video to learn more:

With the 2020 census fast approaching, it is time to make sure we count all our children. When we miss young children in the census, it has serious consequences for them, their families, their communities and our nation – with many of those consequences lasting for at least 10 years.

Watch this video to learn more:

The 2020 Census forms the basis for how we: draw voting districts, how many seats NYS will have in the House of Representatives and how many Electoral College votes NYS will get. A complete count is critical to making sure that our communities are fairly represented.

Watch this video to learn more about the Census and our Representation:

Everyone counts!

An accurate census count of all the vibrant and diverse neighborhoods in our country brings critical funding and resources to our schools and communities.

Watch this video to learn more:

Curious about how to complete the 2020 Census?

Watch this video for step-by-step instructions:

The Census starts this month, March 2020. Why should you care? It’s important to be counted to make sure that you and your community get your fair share of resources and representation!

Watch this video for more:

The 2020 Census is our once-in-a-decade chance to shape the future of our family and community.
Watch this video to learn more about what questions are on the 2020 Census, and complete yours at: www.my2020Census.gov

Events and Announcements

Annual Report

Pro Action is excited to share our Annual Impact Report! We are extremely proud of this publication, as we feel it visually demonstrates both our outcomes and impacts, as well as proving that our mission is so much more than words on a page!


Community Needs Assessment

Pro Action is proud to share with you our Community Needs Assessment! This assessment is a result of months of research of both quantitative and qualitative data sources. We want to thank our staff, Board, community partners, community leaders, and funders for their participation in the survey process. The Community Needs Assessment measures our community’s strengths and opportunities, and helps to determine our direction and goals over the next three years.


Pro Action is proud to release this addendum to our 2019-2022 Community Needs Assessment in response to the COVID-19 global pandemic.
This CNA Addendum continues to evaluate the known causes and conditions of poverty in light of the COVID-19 global health pandemic and represents the initial effort to capture some of the emerging needs in the community as well as to forecast how those needs may evolve over the coming weeks, months and years.


Resilience: The Biology of Stress & The Science of Hope

We are very excited to work with community partners to host screenings of,  Resilience: The Biology of Stress and the Science of Hope to help deepen and educate around Adverse Childhood Experiences (ACEs) and the impact of trauma.

As someone who works hard to promote optimal health and development of children and families, you will not want to miss this important community dialogue on childhood stress, its long-term effects and how we, as a community, can respond.

RESILIENCE: THE BIOLOGY OF STRESS & THE SCIENCE OF HOPE chronicles the birth of a new movement among pediatricians, therapists, educators and communities, who are using cutting-edge brain science to disrupt cycles of violence, addiction and disease.  Produced by KPJR Films. Directed by James Redford.

We are looking forward to learning across sectors about childhood stress and adverse experiences, and thinking together about how to give our collective best effort to supporting those affected.

Learn more about our poverty and trauma informed efforts by visiting our Poverty 101 page, including contact information to host your own community event.

School Matters

Pro Action is a proud supporter of the United Way of the Southern Tier’s School Matters! community-wide attendance initiative. To learn more about why good school attendance is essential to success in school, click here for information and links to other helpful resources.

Visit our full events calendar to find upcoming events, workshops, activities and more!

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