About Pro Action


Pro Action works to build a community of resilient individuals and families who can meet their basic needs, overcome adversity, and prosper.


We envision a strong community where all individuals and families prosper.


As a Community Action agency, Pro Action is responsible for helping people and changing lives. We are effective stewards of federal, state, and local resources, using them efficiently to improve the resiliency and future prospects of the people we serve. We take these responsibilities seriously, and are proud of the contribution our work makes to the health of the local economy.

Our comprehensive, integrated family of services support people as they strive to advance themselves. We create pathways to prosperity using a multi-generation approach in programs in four key domains:

  • Resilient Children and Families
  • Thriving Seniors
  • Prosperous Futures
  • Basic Needs Support

Learn about all of our programs by checking out our agency overview e-Booklet.

Needs Assessment
Pro Action conducts a Community Needs Assessment every three years in order to keep pace with community needs.  View the most recent Needs Assessment on our home page.

Executive Leadership Team

Pro Action’s executive leadership team has built the agency’s reputation as one of the most effective human service organization’s in the area. These leaders are committed to delivering superb service value by focusing on the, “4 Ps and a C,” of people, promise, partnerships, performance and culture. The executive leadership team includes:

Laura Rossman, CEO
Todd Kesel, Chief Fiscal Officer CFO
Amey Rusak, Associate Executive Director
Matt Bull, Director of Operations

Resilience 101

Click here to learn how Pro Action is transforming public understanding of poverty and trauma.

Annual Report

Click here to view the current annual report.

Board Meetings

Click here for the schedule of Pro Action’s 2019 Board Meetings, which are open to the public.  Please let us know in advance if you plan to attend by calling (607) 776-2125 so we may arrange for adequate seating.

Board of Directors

Pro Action is governed by a 15 member Board of Directors made up of representatives of the public, low-income and private sectors from both Steuben and Yates Counties. Our current Board Members are:

Debbi Deats, President
Dave Pels, Vice President
Debra Hafleigh, Treasurer
Judy Duquette, Secretary
Renee Bloom
Carolyn Johnson
Robin Lattimer
Amy Miller
Hilda Lando
Edward Bronson
Joe Bailey
Jason Sackett
Carey Spara
Bonnie DeKay
Kathy Muller

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