By providing basic needs support, Pro Action reduces obstacles on the path to prosperity. Pro Action programs providing basic needs support alleviate the stress of adversity and scarcity, empowering people to advance their goals with peace of mind that they will be nourished, warm and able to provide for the basic necessities of life.
When homes are energy efficient, families save hundreds of dollars on energy bills each year. Since energy efficiency improvements are long-lived, the savings can really add up over time. Energy efficiency is easier on the pocketbook, better for the planet, and smarter for the national economy. Even when homes are efficient, energy expenses can take a big chunk out of a tight budget and force families to make tough choices among necessities. Pro Action Energy programs address both efficiency and affordability!
HEAP offers the shelter and warmth that all people deserve. With HEAP, households can get some relief, and preserve limited cash for meeting their other needs. Pro Action assists Steuben and Yates Counties in offering HEAP:
Pro Action’s Weatherization and EmPower programs help families raise their quality of living by improving energy efficiency. With more efficient energy usage, families both save money and increase the safety in their homes.
Pro Action employees uphold the highest standards of professionalism and quality. The Energy Department currently has 5 BPI (Building Performance Institute) certified staff. Our staff also maintains up-to-date EPA Lead Renovator certification, mandatory Health & Safety, and Lead & Air Sealing trainings. .
Energy Saving & Weatherization Services
Ask a Pro Action partner about Community Action Angels (formerly CHAMP) and they’ll tell you how grateful they are for this small but mighty program, the result of pure compassion and dedication on the part of Pro Action’s employees. Our staff members absolutely believe that all people have what it takes to create the future they want for themselves, even when there are set-backs. But we don’t expect people to go it alone; we’re here to support them while they bounce back!
Community Action Angels Services:
Pro Action employees volunteer their time, talent, and energy to raise money for our Community Action Angels Program.
The funds are used to provide small (less than $100) personal assistance grants to people who are looking for help but are not eligible to receive it through standing programs.
Steuben County WIC (Women, Infants, Children Supplemental Nutrition Program)
Good nutrition is essential for healthy child growth and development. Pro Action’s WIC program ensures that all Moms and their young children can access good nutrition, even when money is tight and buying healthy foods is a stretch. The program also provides education and guidance on health and nutrition. What’s more, by reducing the stress of food insecurity, the WIC program helps Moms create the kind of low-stress environment that will get their babies off to a great start in life! (Read the USDA Nondiscrimination Statement)
With their basic needs met, people can put aside stress so they can see and plan for the bright future ahead of them. Proper nutrition is the most basic of human needs. Pro Action’s Nutrition programs promote health and quality-of-life as they connect community members –from newborns to great-grandparents –with healthy food to support a fulfilling life.
Seniors need strength-boosting nutrition more than ever, yet face barriers to preparing healthy meals. Pro Action provides Senior Nutrition programs in partnership with Steuben and Yates County Offices for Aging. These programs offer solutions for people who have limited ability to leave the house as well as those who wish to get out and socialize with peers.
Senior Nutrition Services
The HOPE Center Keuka Food Pantry:
Pro Action partnered with Keuka Housing to open The HOPE Center Keuka Food Pantry in September of 2017. With various local funders and support from the Wegman’s team, The HOPE Center Keuka Food Pantry is able to serve as the main food pantry for Yates County and is a turning point for individuals and families seeking to move toward self-reliance. The pantry works to stabilize families in economic crisis and support them as they strive for self-reliance and a better future.
Located at: 202 E. Elm St. Penn Yan, NY 14527
**Please contact if emergencies or additional arrangements need to be made.
Dundee Mobile Food Pantry:
Pro Action’s Dundee Mobile Food Pantry program in Yates County helps people stretch dollars and put healthy meals on the table. In today’s economy, who couldn’t use a way to stretch their food dollars? With a little help from the pantry, families can make their cash and other resources go further to meet all of their basic needs! budget.
Dundee Mobile Food Pantry Services
Nutrition Outreach and Education Program (NOEP):
This program offers free, confidential, one-on-one services that help Yates County residents get nutrition assistance.
Our NOEP Coordinator can:
Call 315-536-5515 and ask for NOEP for more information or assistance.
Read our Re-Opening Safety Plan
Help us continue to meet the needs of our community during COVID-19. Click on the links below to complete our Community Needs Assessment for:
In order to keep everyone in our communities as safe and healthy as possible, Pro Action has closed all agency locations to the public beginning Wednesday March 18, 2020 until further notice. We remain committed to serving our communities. Customers will continue to receive Pro Action services by phone or electronically. In-person appointments can be arranged as needed. No customer will be turned away, if they come to our doors. We are encouraging customers to make appointments and/or have their needs met by phone or other electronic means. This is be being done to limit exposure to COVID-19 and encourage social distancing.
If you need to make an appointment, please call the appropriate number below.
We will continuously monitor the situation and plan to reopen to the public as soon as possible. Thank you for your patience during these uncertain and unprecedented times.
Read the agency update from our CEO (3/27/2020)